Privacy Policy for Itifi LLC

Effective Date: February 17, 2026

Itifi LLC ("we," "us," or "our") operates the website https://itifi.io (the "Website"). We are an IT solutions provider based in Colorado Springs, Colorado, committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, submit inquiries or leads, or interact with us as a potential or existing client.

By using our Website or providing us with your personal information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("personal information").

Information you provide directly:

• Contact and identification details, such as your name, email address, phone number, business name, job title, and any other information you submit through contact forms, service inquiry forms, quote requests, or other interactions on the Website.
• Details about your IT needs, project requirements, or comments included in messages or submissions.

Information collected automatically:

• Device and usage data, such as IP address, browser type, operating system, pages viewed, time and date of access, and referring/exit pages (via cookies, server logs, or analytics tools).
• Cookies and similar technologies for site functionality, performance, and analytics (our Website uses cookies to provide a better user experience; see our cookie notice).

We do not intentionally collect sensitive personal information (e.g., financial details, health data) unless you voluntarily provide it in connection with a specific service request.

2. How We Use Your Information

We use your personal information primarily to:

• Respond to your inquiries, process lead submissions, and contact you about potential IT services, solutions, or opportunities.
• Communicate with you as a potential or existing client via email, phone calls (including automated or prerecorded calls where permitted), and text messages (SMS), for follow-ups, service proposals, updates, scheduling, marketing related to IT management and solutions, or other business communications.
• Improve our Website, services, and client experience.
• Comply with legal obligations, prevent fraud, enforce agreements, or protect our rights.
• For internal purposes like data analysis, auditing, and record-keeping.

Marketing communications: We may send promotional messages about our IT services via the channels above. You can opt out at any time (see Section 7).

3. How We Share Your Information

We do not sell your personal information. We may share it only in limited cases:

• With service providers (e.g., email/SMS platforms, CRM systems, web hosting, analytics providers) who assist our operations and are bound to protect your data.
• With business partners or affiliates if needed to deliver requested services.
• To comply with legal requirements, subpoenas, court orders, or government requests.
• In connection with a merger, acquisition, or sale of assets.

4. Legal Basis for Processing

We process your information based on:

• Legitimate business interests (e.g., following up on inquiries you submit, communicating about IT services).
• Your consent (where required by law, such as for certain marketing calls/texts under TCPA).
• Contractual necessity (for existing clients).

For phone calls and text messages: We obtain your express written consent where required (e.g., TCPA for automated/marketing communications). Consent is typically obtained via opt-in language on forms.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no internet transmission or storage method is completely secure.

6. Data Retention

We keep your personal information only as long as needed to fulfill the purposes in this policy, provide services, meet legal obligations, or resolve disputes (e.g., lead/contact data may be retained for several years for follow-up or compliance).

7. Your Choices and Rights

• Opt-out of communications: Unsubscribe from emails via the link provided. For texts, reply "STOP." For calls, let us know or contact us directly. We honor opt-outs promptly.
• Access, correction, deletion, and other rights: Depending on your location and applicable laws (e.g., Colorado Privacy Act (CPA) for Colorado residents, CCPA/CPRA for California residents), you may request access to, correction of, deletion of, or restriction on your personal information.
  • Colorado residents: You have rights under the CPA to access, correct, delete, or opt out of certain processing. We do not sell personal information.
  • To exercise rights: Contact us at the details below and specify your request (e.g., "Privacy Rights Request").

We may verify your identity before acting on requests.

8. Third-Party Links and Services

Our Website may link to third-party sites. We are not responsible for their privacy practices—review them separately.

9. Children's Privacy

Our Website is not intended for children under 13. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with a new effective date. Continued use after changes means acceptance.

11. Contact Us

For questions, requests, or concerns:

Itifi LLC Colorado Springs, CO Email: info@itifi.io Phone: +1 (719) 466-4828

Thank you for trusting Itifi LLC with your information.